Refund policy
Returns & Refund Policy
At Paper Crush, we carefully inspect every order before it ships. If there's an issue with your order, we're here to help.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.
To help us resolve the issue quickly, please include:
- Your order number
- A brief description of the issue
- Clear photos of the item and its packaging
Once we've reviewed your claim, we'll provide a replacement, store credit, or refund when appropriate.
Returns
At this time, we do not accept returns or exchanges for reasons such as:
- Change of mind
- Ordering the wrong item
- No longer wanting the product
Please review product descriptions and photos carefully before placing your order.
Questions?
If you have any questions or need assistance, we're happy to help.
Email: ThePaperCrushCo@gmail.com